Terms & Conditions

1. Definitions

Throughout these Terms and Conditions, the following definitions apply:

• "Hearthline" / "We" / "Us" / "Our" refers to Hearthline, located at 58 Ratchaprarop Road, Ratchathewi, Bangkok 10400, Thailand.
• "Services" refers to the family education workshops, document organisation sessions, and resource membership programmes offered by Hearthline.
• "User" / "You" / "Your" refers to any individual who accesses our website or uses our services.
• "Content" refers to all materials, guides, templates, and informational resources made available by Hearthline.
• "Agreement" refers to these Terms and Conditions and any supplementary documents referenced herein.
• "Website" refers to the website operated by Hearthline at hearthlinefx.world.

2. Acceptance of Terms

By accessing our website or using any of our services, you confirm that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction.
• You have the legal capacity to enter into this Agreement.
• You have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please refrain from using our website or services.

3. Service Description

Hearthline provides the following general education and administrative support services:

• Family Communication Workshop: A general-education session covering calm, respectful communication practices for family conversations. Skills education only.
• Document Organisation Help: An administrative session to help households sort and label shared paperwork. Organisational support only.
• Family Resource Membership: Access to a library of general information sheets, conversation guides, and document templates. All materials are informational only.

Scope of services: All Hearthline services are general education and administrative in nature. They do not constitute professional advice of any kind — legal, financial, psychological, or otherwise. Any individual circumstances should be addressed with qualified professionals.

Services are available to residents in Thailand and are conducted in English. Availability may vary; we reserve the right to adjust schedules and programme content.

4. User Responsibilities

By using our website and services, you agree to:

• Provide accurate and truthful information when registering or submitting enquiries.
• Use our content and resources for personal, non-commercial educational purposes only.
• Attend sessions punctually and engage respectfully with facilitators and other participants.
• Not reproduce, distribute, or commercially exploit any Hearthline materials without prior written consent.
• Refrain from any disruptive, offensive, or harmful conduct in connection with our services.

Prohibited Activities

You must not:

• Attempt to reverse-engineer, copy, or replicate our service materials for resale or redistribution.
• Use our services for any unlawful purpose or in violation of these Terms.
• Misrepresent the scope or nature of our services to others.
• Interfere with the technical operation of our website.

5. Intellectual Property

All content published on the Hearthline website — including text, guides, templates, design elements, and workshop materials — is the intellectual property of Hearthline and is protected under applicable Thai and international copyright law.

We grant you a limited, non-exclusive, non-transferable licence to access and use our content for personal, non-commercial educational purposes only. This licence does not permit:

• Reproduction or distribution of content for commercial use.
• Modification, adaptation, or creation of derivative works without consent.
• Removal of any copyright, trademark, or other proprietary notices.

6. Payment Terms

Service fees are displayed in Thai Baht (฿) and are inclusive of applicable taxes. Current pricing:

• Family Communication Workshop: ฿3,600
• Document Organisation Help: ฿9,000
• Family Resource Membership: ฿22,000 per year

Payment is required prior to service delivery unless otherwise agreed in writing. We accept payment via methods indicated at the time of booking.

Refund Policy

Cancellations made at least 72 hours before a scheduled session may be eligible for a credit toward a future booking. Cancellations made with less than 72 hours' notice are not eligible for refunds or credits. For membership programmes, no partial refunds are issued for unused portions of the membership period. Please contact us at [email protected] to discuss your circumstances.

7. Service-Specific Terms

Workshop Participation

Enrolment in a workshop confirms your intention to attend. We reserve the right to adjust session content, timing, or facilitators with reasonable notice. Sessions are conducted in a respectful group setting.

Document Organisation

Our administrative sessions help you organise existing paperwork. We do not advise on, assess, or make recommendations regarding the content, validity, or legal standing of any documents.

Resource Membership

Membership provides access to a library of general information materials. Materials are updated periodically. Membership is personal and may not be shared or transferred to another individual.

8. Disclaimers

All services and content are provided for general educational and organisational purposes only. Hearthline makes no representation that outcomes of any kind will result from participation in our workshops or use of our materials.

Our services are not a substitute for professional advice. If you require legal, financial, psychological, or other professional guidance, we encourage you to seek out a qualified practitioner.

The website and all content are provided on an "as available" basis without warranties of any kind, express or implied.

9. Limitation of Liability

To the fullest extent permitted by Thai law, Hearthline shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website, including but not limited to:

• Loss of income, savings, or business opportunity.
• Decisions made on the basis of information presented in workshops or materials.
• Technical interruptions to website access.

Our total liability to you in connection with these Terms shall not exceed the amount paid by you for the specific service in question.

10. Termination

We reserve the right to suspend or terminate your access to services or the website if you breach these Terms, engage in conduct that is harmful to others, or act in a manner inconsistent with the respectful environment we seek to maintain.

You may withdraw from our services at any time by contacting us. Obligations incurred prior to termination — including outstanding payments — remain in effect.

11. Dispute Resolution

These Terms are governed by the laws of the Kingdom of Thailand. Any disputes arising from or relating to these Terms shall first be subject to good-faith informal resolution. Please contact us at [email protected] to discuss any concerns.

If informal resolution is not achieved within 30 days, disputes may be referred to the competent courts of Bangkok, Thailand, which shall have exclusive jurisdiction.

12. General Provisions

• Entire Agreement: These Terms constitute the full agreement between you and Hearthline regarding your use of our services.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
• Waiver: Failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.
• Assignment: You may not transfer your rights or obligations under these Terms without our prior written consent.
• Notices: Formal notices should be sent in writing to the address or email listed in Section 14.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, practices, or applicable law. The updated date will be reflected at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

14. Contact

For any questions relating to these Terms and Conditions, please contact us:

• [email protected]
• +66 2 540 6193
• 58 Ratchaprarop Road, Ratchathewi, Bangkok 10400, Thailand